CLEAR FROM THE START

Your information.
Your patient space.

This notice describes the Dentiscan patient profile and questionnaire, in partnership with Meads Village Dental Practice.

Who is responsible for your information?

Meads Village Dental Practice is the data controller for your Dentiscan registration and the patient information collected for your assessment. This means the practice is responsible for deciding why and how that information is used. Your registration, questionnaire and clinical records are handled as part of the practice’s patient assessment service, under UK data protection law and the oversight of the Information Commissioner’s Office (ICO).

For questions about your information or to request access or corrections, contact Meads Village Dental Practice at reception@meadsdental.com, telephone 01323 723757, or write to 11 Meads Street, Eastbourne, BN20 7QY. You can also raise a concern with the ICO.

Information you share

Registration collects your name, email address, mobile number, date of birth and consent. The questionnaire can collect medical history, medicines, allergies, dental history, symptoms, lifestyle information and your goals. You may optionally upload dental images or documents. Only share information you want the clinical team to consider.

Why it is saved

Your profile, answers and uploads are stored to support your dental assessment and let you resume the questionnaire later. Completed answers remain linked to the questionnaire version you started. The form does not diagnose conditions, book appointments or make payments, and is not monitored for urgent care.

Signing in

An email one-time code verifies access to your account. Codes expire after 10 minutes, have limited attempts and cannot be reused. An essential browser session cookie keeps you signed in. Sessions expire after inactivity or a maximum sign-in period. No password is collected.

How we protect your data

Patient profile details, questionnaire answers, clinical uploads, findings and report content are encrypted before storage. Uploaded files are kept in protected server storage and are served through authenticated access checks, rather than public download links. Patients can access their own questionnaire records; authorised practice administrators can review patient records and manage clinical information.

Email-code verification, expiring sessions and limits on repeated sign-in attempts help protect access. Administrative record views, file access and clinical changes are recorded in an audit trail. When you use the HTTPS website, information sent between your browser and the website is encrypted in transit. These safeguards reduce risk, but no online service can guarantee absolute security.

Technical records and email

The application uses keyed hashes of email addresses and IP addresses for lookup and abuse prevention. Temporary verification records and admin questionnaire-change records are also stored. When email delivery is configured, the verification email contains only the sign-in code and instructions, not your health answers. Hosting and email providers may keep their own service logs. This website does not load advertising trackers.

Optional website analytics

With your permission, Google Analytics measures visits to the public landing and privacy pages. It uses cookies and processes browser/device and visit information. We exclude patient and admin pages, remove query strings from reported page addresses, and disable Google signals and advertising personalisation. Your choice is remembered in this browser for six months. You can change it using Cookie settings; declining does not affect patient services.

Local development preview

When the page shows a local-preview banner, codes are displayed on screen and no verification email is sent. This mode is for fictional test information only and must be disabled before public patient use.

Before the public trial opens

The practice must finalise and publish the applicable retention periods, lawful bases for processing patient and health information, and the process for access, correction and deletion requests before inviting real patient submissions. This notice does not yet specify those operational details. Automated deletion of patient records is not enabled.

Notice updated: 21 September 2026